Our Aproach

Our Approach

Our Job is to deliver web and marketing solutions, bringing results to your business or organization

"For us, projects become successful when we work closely with our clients to gain a complete understanding of their goals and objectives because we believe every single project that we do is not the same, there is always a different approach to deliver the final result."
Our Approach

Website Maintenance service times depend on the chosen maintenance plan.Clients requesting maintenance service on an as needed basis may face delivery times of up to ten working days. Clients contracting for monthly maintenance plan receive first priority when requesting maintenance service.

One of the first things many clients will ask is how we will be building their website

Client Need Assessment

One of the first things many clients will ask is how we will be building their website. Each design firm generally has their own design process. Thanks to many years in this industry, we have developed our own methodology that is applicable to any project regardless of size, length or type of service. This process, namely our development lifecycle, is continuous and begins with discovering what your goals and needs are. The development will end with results that far exceed your expectations, providing you new successes with your website projects. We can ensure that all of your project goals are met to your standards and with a high level of client satisfaction, for both the product, and the process.

  • What are your needs?
  • What do you need the site to do?
  • Who are your end users and target markets?
  • What do you want to achieve today, as well as for the future?
  • What sort of issues are you currently facing in your business?
  • What is not working for you about your existing site?
Once we have a clear understanding of the important things you will need

Research and Planning

Once we have a clear understanding of the important things you will need, we begin researching your project and planning a web strategy for your business. We research the products that are important to your business, current market trends and we benchmark your competitors. After we complete this, we will outline a timeline for you, a site map with content, creative and technical briefs, and suggest our solutions. All of these elements are vital to the development of your project and its long-term success. From research to planning, we promise to put together a full quote agreement that you can be proud to accept.

Now that we have discussed your potential website and researched your competitors

Design and Development

Now that we have discussed your potential website and researched your competitors, we put pen to paper and start designing. We are dedicated to defining the look, feel and style of your new website. The most important element we include is items for your target audience. We follow all the necessary steps with our creative team supplying mockups of your project for approval. Addressing the overall appearance of your website, we can assess the brand consistency, technical requirements, information architecture, content structure, navigation tools and the site layout.


Once you are completely satisfied with the layout and design of the first page we have built, you will be able to sign off on the design so that we can continue to design each page on an individual basis. The work will be completed in Photoshop, so nothing is coded in the design phase and you will not have to try to decipher web functionalities that do not exist yet. Once you have let the design team know that you are satisfied with the 'look and feel' of the potential page, we can move forward with development and create a masterpiece from our custom-made shell.


Once each distinct page is completed, we can move into the Development Phase of your project, where designs are translated into code by our development team. The web design and development team will work closely together to be able to combine the interface, content and graphics with any underlying custom frameworks. Using up-to-date programming techniques and innovative, fresh designs, we will develop a fully secure, functional and extremely eye catching product for your service. On larger development projects, we may also hold small conferences to discuss the development of your items and to ensure that everyone is happy with the progression of the website(s).

As the website is being developed, we will have the opportunity

User Acceptance Test (UAT)

As the website is being developed, we will have the opportunity to test and stage the site on our own secure server. This will enable us to review the new versions of your page before completion. At this point in the development, we would like to invite you to view the site online and show you the website for open comments, if available. Once we have completed the general layout to your requests we will initiate a short testing period to ensure that everything has been designed correctly and that he website is fully functional within multiple browsers and device platforms. We conduct quality assurance testing on all sites before your project goes live.

As the website is being developed, we will have the opportunity

Deployment

Finally, it is time for project delivery, an exciting time for us and especially for you, our clients. Our development process has come to completion at this point, the content is frozen in place, and the staging area for your clients is arranged to provide for maximum potential. We are ready to deploy. At this point, your project will be 'live' for anyone to use or visit. We then closely monitor and check the activities on your page in order to make sure no unexpected issues arise. If a content management, system has been included or your project, we may arrange for a tutorial to take you through your new site and how it works. You will be able to use the system to upload any of your content you wish.

Now that your website has been launched for the world to see

Optimization and Promotion

Now that your website has been launched for the world to see, you need to let them know you are there! Your website needs to be submitted to multiple search engines and directories. Off-page Search Engine Optimization is now an available option, along with many of our other web marketing strategies. These strategies include:

  • search engine optimization
  • social media optimization
  • search engine marketing
  • What do you want to achieve today, as well as for the future?
  • What sort of issues are you currently facing in your business?
  • What is not working for you about your existing site?

These are a great way to begin driving traffic to your new website. We can help you develop a sold plan to keep your website current and updated often based on your specific needs. This can involve monthly or quarterly updates and a social media SEO strategy.

A website is a portal for an every changing group of users

Maintenance and Support

A website is a portal for an every changing group of users, just as your business should, so we have got you covered. Ongoing updates, maintenance and amazing support are key to your website's longevity and success. Once launched, we move into a supporting role. We currently offer complementary maintenance periods for unforeseen issues, which are covered as a part of the original development project. After that period is over however, we offer our clients varying levels of support, from periodic individual updates to monthly support contracts. We can also assist with emergency coverage if needed. You can be sure that our support team will always be on hand and ready to support you and your clients. By choosing FaberHost, you don't have to be limited to buying only the best services or website creation; you also have access to the best support services as well.