1. Price
The important thing for the customer is of course the price. Usually it is the lower price that can make the customer interested. But for the SERVICE the price will be relative. Why?

Illustration :
For example you are hosting 100 MB with Rp 100,000 per year, but your hosting server is down every day even the technical support cannot be contacted so that your business is harmed and so is your email activity. Rp 100,000 that is originally cheap is proven more expensive because:

1. Every time your server is down, you contact its webhosting provider.
   
2. You waste your priceless time for the problem that should have been occurred.
   
3. You loss your important moments for your clients. For example your website cannot be accessed meanwhile your prospective customer want to look at your products.
   

In respect of price, we are of the opinion that FaberHost Data Solution is included in the quite economic and competitive hosting. There are still many hosting companies with the higher price, especially for the hosting provider having the equal service level. But we do not ignore that there are hosting offering the cheaper cost. We suggest that you consider other factors first besides the price. Because once again, the lower price does not mean the better value because the service level will not the same. And generally speaking, the proverb "You Get What You Pay For" also applies here.

2. Clear Existence of the Company
The second factor that is more important than the price is the company existence. Considering too many hosting provides in Indonesia which are averagely:

1. Not the corporate body
2. Does not have the clear physical location
3. Being survived just for several months to 1 year, after that it just vanish away.

FaberHost Data Solution is domiciled in Jakarta, has the physical address, office, telephone number, email address without hiding the office location and the names of the management and staff. From the beginning we try to become the responsible and easy-to-contact hosting provider.

3. Facility / Feature
Other important thing is facility. We provide facility with unlimited bandwidth, unlimited database, unlimited email account, unlimited domain and unlimited subdomain. It is like you have your mini hosting company with the facility as the hosting company. For web server we support PHP, MySql and Perl. Besides, our email server has been equipped with antivirus and antispam and there is the access through Webmail and POP3. In the event of uploading file, there are several mechanisms such as Web Control Panel (Cpanel), FTP, Shell (SSH) and Front Page. In case of problem and obstacle, you can contact the technical support which is always ready to serve you during the working hours.


4. Server and Network/Connectivity Stability
As the hosting provider the most important thing for us is the server connectivity stability. In this matter there are several things affecting the server stability such as:

1. The specification of the machine is good enough in order that it is strong enough and stabile to accommodate the hosting account. Generally speaking our machine is not loaded exceeding 200-300 accounts so that it will not burden the machine.
   
2. We choose the data center having the fast, stabile and redundant Internet connection.
   
3. We highly take into account the server security and monitoring system of our server.
   
4. We do not at all tolerate the spammer or user intentionally trying to break into the security or install the suspicious software. Because the server sending the spam will tend to result in blacklist by other server and the email receipt of other accounts in the same machine will be harmed. Similarly the suspicious softwares sometimes use up the CPU/memory resource or make the server is blocked by other server.
   

5. Back Up System
This Back Up System is very important because we treat that your data is very valuable. Therefore we provide the daily, weekly and monthly backup facilities. The experience has proven that FaberHost Data Solution has several times rescued the important data due to the unintentional act of the client in deleting the data.